Privacy policy

Sixth Batch is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you interact with us, purchase our products, or use our website.

By using our website or services, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.

This Policy is intended to comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Personal Information We Collect

Personal information is information or an opinion that identifies an individual. The types of personal information we may collect include:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order and transaction details

  • Payment information (processed securely by third-party payment providers)

We collect personal information when you:

  • Place an order

  • Contact us

  • Subscribe to our mailing list

  • Browse or interact with our website

2. How We Collect Personal Information

Personal information is collected in several ways, including:

  • Through our website (www.sixthbatch.com.au)

  • By email or other direct communication

  • Through third-party service providers that support our business operations

We do not guarantee the privacy practices of authorised third-party websites linked from our site.

3. Why We Collect Personal Information

We collect and use your personal information for the primary purpose of:

  • Processing and fulfilling orders

  • Delivering products

  • Providing customer support

  • Communicating with you about your order

We may also use your information for secondary purposes such as:

  • Marketing and promotional communications

  • Improving our products and services

You may unsubscribe from marketing communications at any time by using the unsubscribe link or by contacting us.

4. Third-Party Service Providers

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products. Your data may be stored through Shopify’s data storage, databases and general Shopify applications.

We also use trusted third-party service providers for:

  • Payment processing

  • Shipping and logistics

  • Website analytics

  • Email communications

These providers only receive the information necessary to perform their services and are required to handle your data securely.

Some of these service providers may store or process data outside Australia. By using our services, you consent to this overseas disclosure.

5. Disclosure of Personal Information

We may disclose your personal information:

  • To third-party service providers who assist us in operating our business

  • Where required or authorised by law

We do not sell or rent your personal information.

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Payment transactions are processed securely by PCI-DSS compliant payment gateways. We do not store full credit card details.

7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

8. Cookies & Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and support marketing activities. You can manage cookie preferences through your browser settings.

9. Accessing and Correcting Your Personal Information

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

We may require identification before releasing information to ensure your privacy is protected.

10. Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

11. Privacy Enquiries and Complaints

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@sixthbatch.com.au